2024 CSA Delivery & Pickup

IMPORTANT (Please read carefully):

• Our weekly delivery schedule is from Tuesdays to Fridays. We may not be able to accommodate your desire to customize the delivery schedules to your home as we deliver in pre-scheduled routes. 
• The box will generally be delivered any time from 7:00am - 9:00pm and will be left outside on your porch, apartment lobby, or apartment office (or you can add specific instructions for our Delivery drivers ). Our drivers will not be able to take the box up a flight of stairs or inside a building other than to the lobby. The drivers are on a tight schedule and they have to deliver boxes to other members the same day so everyone can receive their boxes  - fresh. So kindly do not request them to deliver the boxes in other locations. 
• We strongly advise that you keep a Cool Box in the location you would like our driver to deliver the box - on the porch, garage, lobby or office. So that your produce may remain fresh (especially in summer heat) if you are not home, remain free from contamination and be sanitary safe while awaiting your pickup. Please move the contents as early as you can to your refrigerator. You may buy these Cool Boxes in Walmart, Home Depot, Lowes etc. Please label your Cool Box with your Subscription Name, address and contact number prominently, especially in apartment buildings, so that there is no confusion with other members in the same building. And, please do not forget to keep ice bag(s) in it for the day of delivery. 
• The Farm Box is packed to handle the ride on the way. Our endeavor is to ship your produce securely as soon as we harvest it so that you can receive them fresh. Please do ensure that either someone is there at the home to receive the box or have the delivery driver drop your box in the designated Cool Box that is properly labeled and has ice. We will not be held responsible for vegetables not remaining fresh or wilting or contaminated after the box is delivered to your designated location. The Driver will take photos of the box - of the outside and inside of contents while and after placing it in the designated location / Cool Box. These photos will be available to you and to us so that there is no misunderstanding. 
• Within 12 hrs of delivery of box please contact us if you see any item damaged with photos. 
• There is a flat Delivery fee of $5-$20 paid one time before the season deliveries start. This fee is not included in the prepaid CSA subscription.
  
• You may reduce the delivery fee to $5 weekly where you can pick up at a pre-designated pooled location. If we deliver to your home near to the route, it would be between $10-$15. When it is farther away, the delivery fee maybe $20.
  
• We will inform you of these delivery charges before your weekly deliveries start. We may need to increase the delivery fees if any macro dependencies alter like fuel expenses, toll, minimum wages etc. 
• We do appreciate if you include Tips for our farm workers, packers and delivery drivers. They work hard and their's is a hard job while we safely and conveniently receive our weekly produce at home. 100% of the tips go to them.
• Combined Delivery to Temples/Community Centers: To save shipping costs, many temples and community centers act as delivery points. We can come and deliver minimum 10 boxes at each location with a flat rate of $5 for each Box. If you are interested to organize this, please contact us.