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Q&A

What are you doing in Coronavirus Pandemic

We have doubled and tripled our Vegetable Production to provide for more families. We have adopted a Safety Policy for our Farm Workers to keep them safe as well as to keep the produce Safe. We have also provided them with N95 masks and Sanitizers We have revamped our Packaging Policy to keep you safe when you handle the Farm Box

I was a member of another Farm CSA earlier but I was not satisfied.

Traditionally the CSAs have been quite constricted in what farmers put in the CSA box, when they deliver or when you pick up leaving CSA members not fully satisfied. Members generally have not had much choice in selecting the boxes. Many members usually have put up with these inconveniences so as to keep availing of local farm produce, support a local farmer, keeping in touch with farming community etc.

Our CSA model is Completely unique where our members may almost fully customize their weekly boxes, in addition to receiving the other benefits of signing up for a Farm CSA. We are able to do so as we take all leftover produce, that our members do not put in their weekly online shopping carts, to our booth at Union Square Farmers Market in NYC.

Main areas of Customizations possible

Select different themed CSA Boxes – Indian, American, Ayurveda, Multi-Cuisine, Jain, Fruits, Ethical Milk etc.

  • Select different Size Boxes
  • Weekly Select Vegetables & Quantity that would go in the online Shopping Cart
  • Select Different days of Delivery
  • Wide area of Delivery (NY, NJ, CT, PA, DE, MD, DC, VA, MA, MI, OH, IL, NC, SC, GA, WV, TN, KY, RI, ME, VT and more..)
  • Customize quantity/delivery schedule for Vacation weeks, Vacation days, Parties and more.
  • Carry over unused credits to next season
  • Extended Season due to GHs / partnered FL Organic Farm
  • Pay using CC, PayPal, online ACH, flex Payment Plan, Apply Pay
  • PAYMENT

    Why do you ask for advance payment for the CSA box?

    This is how traditionally CSA farms in USA have been able to function. It is quite expensive to grow Organic vegetables by small farms like us where all expenses to grow the crops (like labor, seeds, land preparation etc.) have to be borne by the farmer for 3-4 months before the first crops are harvested. We grow only for the number of members who sign up for a box before the season starts. Hence by subscribing early you are able to support the farmer and thereby also avail of the bountiful harvest of fresh organic vegetables for your family. You receive a early-bird discount while also securing your share for the whole season.

    Do you have an Installment plan?

    Yes. You may subscribe for Week-to-Week plan and try for a few weeks. It is at the full price. There is a 4-week minimum as we have experienced that members generally take 4 weeks to get a good exposure to Farm CSA boxes. In 4 weeks one would generally receive varied produce, and also be able to try out a month of changed buying habit of getting produce from a local farm and cooking habit of getting seasonal produce. 

    Note: There is a $100 Cancellation cost to cover the cost of changing over to a replacement CSA member in the waiting list - the changeover is not always smooth and uninterrupted. So there are losses and administrative costs that need to be covered so that we can continue to be financially sustainable to continue to provide the service to those who depend on our farm produce weekly. 

    Is there a limit to the numbers of members who can sign up?

    Yes. For year 2020, our limit is 500 members that we are fast approaching. After that we would put you on waiting list.

    Can we join in to the CSA during the year?

    Generally, no. As we grow only for members who have signed up for the season, before the season. But you may Contact Us for vacancies during the season.

    Do you provide any discounts?

    Yes. We have early bird discounts. Please check the CSA box option for respective discounts.

    We also have member discounts for on-the-farm events. Kindly subscribe to our newsletter to receive information about them

    Can one cancel the subscription?

    Yes. Our Cancellation policy is a 2-week advance notice (to find replacement members). The Cancellation fee is $100 to be able to cover losses - the changeover is not always smooth and uninterrupted. So there are losses and administrative costs that need to be covered so that we can continue to be financially sustainable to continue to provide the service to those who depend on our farm produce weekly. 

    CONTENT OF CSA BOX

     How many Credits do I get Weekly? 

    The $ Price of the Box generally translates to Number of Credits.

    4-Person Family Box 

    a. $55 CSA Subscription Box will translate to 55 Credits. 

    10 Credits are deducted to cover Packing Cost (Safe eco-friendly recyclable Packing Material, Sanitizing & Labor)

    45 Remaining Credits can be used for purchasing Produce. 

    b. $65 Week-to-Week Subscription box will also translate to 55 Credits as $10 is the Installment fee. 

    10 Credits are used to cover Packing Cost (Safe eco-friendly recyclable Packing Material, Sanitizing Labor)

    45 Remaining Credits can be used for purchasing Produce. 

    2-Person Family Box 

    c. $45 Seasonal Subscription Box will translate to 45 Credits. 

    10 Credits are used to cover Packing Cost (Safe eco-friendly recyclable Packing Material, Sanitizing & Labor)

    35 Remaining Credits can be used for purchasing Produce. 

    d. $55 Week-to-Week Subscription box will also translate to 45 Credits as $10 is the Installment fee. 

    10 Credits are used to cover Packing Cost (Safe eco-friendly recyclable Packing Material, Sanitizing Labor)

    35 Remaining Credits can be used for purchasing Produce. 

    What is the size / weight of each Box?

    It Varies. It depends on what you weekly select in the shopping cart with the credits (size and frequency of the box) that you have subscribed to. You may even use more or less of the weekly credits to balance out all credits by the end of the season. We give a lot of flexibility to all members. We are unlike other CSAs where the farmer would make a share for you.

    Generally, members are able to order in the:

    4-family box: 10-14 vegetables for the week’s cooking.
    2-family box: 6-10 vegetables for their week’s cooking

    But you may choose to add more of some vegetables while reducing the qty of others or adding a smaller number of vegetables. It is entirely up to you how you choose to construct your Farm Box. Think of it as going to your grocery store. One week you may be in a mood to make lots of pasta so you may be loading up on lots of tomatoes, while reducing on the cauliflower that week.

    The difference from going to an Organic Grocery store is that there will mostly be seasonal vegetables available in our Farm Box – and they are fresher and more flavorful in taste. Eating in season is also more nutritious and healthier for our bodies.

    VACATION / PARTY

    I am going away for a few days this week, can I order less this particular week?

    Yes. You may use less of your credit one week and use more in the next weeks.

    I am going to have a party next week, can I order more than my credit share so I can share the farm fresh vegetables with my guests?

    Yes. You may use more of your credit one week and use less in the next weeks.

    I am going away on a vacation for 4 weeks. What do I do with my weekly boxes?

    You can do a few things:

    1. You could put a hold for those 4 weeks. No boxes will go out to you. We give you credit for 4 total weeks in the season for weekly subscriptions and 2 total weeks in the season for bi-weekly subscriptions. Why we cannot give more is that we may not be able to find replacement receiver for the produce grown for you beyond the 4 weeks.
    2. You may change delivery address to:
    • As a gift to your friend or relative to inspire them to also use Farm fresh organic vegetables in their diet.
    • As a donation to a deserving person who may not usually be able to afford organic vegetables.
    • In these times, gift of Farm Fresh Seasonal Vegetables will be much appreciated by many especially the Seniors. 

      Or a combination of the above. You should be able to make these changes on your account on www.gopal.farm. You may Contact us if you need any help setting this up.

      What happens to the unused Credits at the end of the season?

      We will credit you this amount towards the subscription to the next season minus a 20% admin fee.

      PRICES

      How are comparative prices of your Organic Vegetables compared with Whole Foods?

      The prices are generally equal for Standard Vegetables, 

      Most of our Unique vegetables are not available in Organic Stores and if they are then they are not available from a local farm and are mostly not organic. Hence Prices are difficult to compare.

      Can we see the last years prices?

      Yes. You may use this link to see last fall’s online store for Indian Farm Box.

      DELIVERY

      Do you provide home delivery?

      Yes. We use UPS to do the delivery at home for a nominal cost of $10-$13 per week in NY area and $13-$15 per week on the East Coast. Please read in detail here

      Is your packing recyclable/eco-friendly?

      Yes. Gopal Farm has developed a unique Safe eco friendly method of packaging for Grocery delivery. Please see our packaging policy for details.

      Do the Vegetables and Fruit stay fresh?

      Yes. They stay fresh for 2 days because:

      1. The vegetables are generally harvested and shipped to you the same day to arrive next day (in NY area) or in 2-days (in East Coast)
      2. Due to our unique innovative eco-friendly packaging the produce remains fresh in hot/cold weather.

      We are ever improving our methods and we welcome feedback and suggestions as the season continues. 

      What are the Vegetables available this year?

      You may visit our different Farm Box pages to know more in detail.

      BULK SALES

      Do you sell to grocery stores?

      Yes. We may sell some of the excess vegetables to some local Specialty food stores. We do not sell to Indian Grocery Stores.

      Do you do wholesale distribution?

      Yes, if there is any excess produce. Kindly Contact us

      Do you sell to restaurants?

      Yes. Kindly Contact us.

      Do you do bulk orders for temples, weddings, family gatherings, etc...?

      Yes. We can do bulk orders. But we can spare only excess seasonal produce rather than choice produce unless booked pre-season. Kindly Contact us for availability and bulk pricing.

      DAIRY / FRUITS

      Do you provide milk & milk products?

      We will be selling our Ethical A2 grass fed Organic Milk and other Dairy products by the Spring of 2021. 

      Vice.com article.

      Do you provide fruits?

      Yes. We do a great variety of Indian tropical and Northeastern fruits. More information on it coming soon.

      GROWING

      How are you able to grow in winter?

      We have green houses and we also have partnered with Organic Farm in Florida both of which we use to provide Winter Produce.

      EVENTS

      Do you conduct any Farm events?

      Yes. We do conduct events and they are announced in the weekly Newsletter. Please subscribe here.

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